TOL is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at firstname.lastname@example.org, email@example.com
Pricing and Availability
All offers are subject to availability. Prices shown are correct at the time of publication. Prices shown in USD ($) are subject to change without notice.
Confirming availability and price
As we process your order, we will inform you by e-mail if any items you order turn out to be unavailable.
TOL uses 128-bit SSL encryption technology to ensure that any information you transmit during the ordering process is secure. Our servers are secured to protect all personal information including credit card numbers, your address and any products you may order.
Deliveries made by courier require a signature on delivery, for this reason, it is not recommended to deliver to a PO Box address. Customs or handling charges that may be levied in the destination country are beyond our control and TOL are unable to accept any responsibility for these.
TOL & CITES
The Convention on International Trade in Endangered Species of Wild Fauna and Flora, more commonly known as CITES, aims to protect certain plants and animals by regulating and monitoring their international trade to prevent it reaching unsustainable levels. The Convention entered into force in 1975, and Thailand became a Party to the Convention. There are more than 168 Parties to the Convention. The CITES Secretariat is administered by the United Nations Environment Programme (UNEP).
TOL strictly adhere to the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) regulations. TOL uses animals skins from the legal farms according to the Cites convention’s regulations.
CHANGES TO THE ORDER
In some circumstances TOL will issue a proof for your approval prior to the making of your order. Once a proof has been approved any amendments to your order that require a new proof will incur a minimum charge of $50.
TOL will not accept any responsibility for errors on proofs that have been signed as correct.
Cancellation will incur the cost of all work completed to the date of notice of cancellation. This may include preparation of proofs or artwork and all hand finishes; hand engraving, bordering, gilding, deckling, and tissue lining.
Personalized bespoke products are made to order. That’s why we regret that we are unable to offer refunds or exchanges.
However, if we have made an error in fulfilling your order, we shall promptly correct or replace the items supplied to you. Complaints regarding personalized bespoke items must be made in writing within 30 days of delivery or they will not be considered.
We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed. We do not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty or caused by our gross negligence or willful misconduct.
Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these terms and conditions at any time. You will be subject to the terms and conditions in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Governing law and jurisdiction
These conditions are governed by and construed in accordance with the laws of Thailand, and you agree to submit to the non-exclusive jurisdiction of the Thai courts.